Privacy Policy

1. Introduction

Inland Northwest Marketing LLC ("we," "our," or "the Company") is committed to protecting the privacy of our customers, website visitors, sales representatives, contractors, and business partners. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our business operations, including our website, door-to-door sales operations, text messaging program, and payment processing services.

By accessing our website or engaging with our company, you consent to the practices described in this policy.

2. Information We Collect

From customers and prospective customers

• Name, service address, phone number, and email address — collected when you discuss or order fiber internet service through one of our representatives
• Order details (chosen provider, plan, and installation scheduling information)
• Text messaging consent records, where you agree to receive order follow-up texts

From sales representatives, contractors, and business partners

• Full legal name, date of birth, and contact information
• Social Security Number or Tax Identification Number (for W-9 and tax reporting purposes)
• Government-issued photo identification
• Bank account or debit card details (for commission payments)
• Background check authorization and results
• Sales performance data and order submissions

From website visitors

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit.

3. How We Use Your Information

• Placing and supporting your fiber internet order directly with the provider you selected
• Sending order follow-up text messages you have expressly consented to receive (see our SMS Program page)
• Verifying representative visits and responding to your questions
• Processing commission payments to sales representatives
• Onboarding and identity verification of representatives and contractors
• Compliance with federal and state tax reporting requirements (W-9, 1099)
• Anti-money laundering (AML) compliance and background checks
• Improving our website and business operations
• Complying with legal obligations and responding to lawful requests

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Customer information is used for exactly one purpose: placing and supporting the order you requested with the provider you chose. We are not a lead-generation company and do not distribute consumer information as leads.

We share personal information only with:

• Your chosen fiber provider (such as Fidium, Frontier, Fybe, Brightspeed, AT&T, or CCI) — to place and fulfill the order you requested
• Payment processors (such as Moov and Rapid! PayCard) — to pay our sales representatives
• Background check providers — during representative onboarding
• Tax authorities as required by law (IRS, state agencies)
• Law enforcement or regulatory agencies when required by law or to protect our legal rights

5. Text Messaging (SMS) Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with, sold to, or rented to any third party. Mobile numbers and SMS consent records are used solely to deliver the messages described in our SMS Program disclosure. You may opt out at any time by replying STOP to any message.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, alteration, or disclosure. Sensitive financial information such as Social Security Numbers and bank account details is stored securely with access restricted to authorized personnel. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Tax-related records are retained for a minimum of seven years. AML compliance records are retained for a minimum of five years.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or delete your personal data. To exercise these rights, contact us using the information below. We will respond within 30 days.

9. Third-Party Links

Our website may link to third-party websites, including our providers' sites. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.

12. Contact Us